If this is the reason you will need to reengage the carriage.
Pro max garage door opener troubleshooting.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
Reprogram the remote control or keypad.
Plug a lamp or other device into the power outlet.
Check for items blocking the sensors unplug the opener and let it restart clean the sensor eyes make sure the wire connections are solid check that the sensor eyes are pointing at each other.
The sensitive electronics in the remote control or keypad can sometimes lose its programming and may need to be reset.
Genie openers apply only limited force to the garage door during closing.
If the door functions fine with the hardwired wall switch it s likely the battery needs replacing in the remote control or keypad.
The door won t reach the ground if the maximum level of force is exceeding during closing.
If there is no power check the circuit breaker and reset if required.
You may need to give the cord a slight yank to reconnect.
This is related to the up limit switch.
Genie pro max manuals manuals and user guides for genie pro max.
Your garage door may be disconnected from the opener.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
Automatic chain drive belt drive garage door operator system.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
See your owner s manual for more details.
How to troubleshoot a promax genie.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Genie pro max owner s manual 32 pages gps ic series pmx ic b series.
Check that the emergency release cord has not been pulled.
Check the connections at the power head.
Make sure it s not set to lock.
Pull emergency release cord and knob toward the motor.
Try making small adjustments.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
To test for the cause of this problem.
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